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What happens next
After you email us
Every message opens a ticket with its own reference number, so nothing sits unread at the bottom of an inbox.
-
01
It opens a ticket
You get an automatic reply with a reference number, so you know it arrived and you have something to quote if you follow up.
Straight away -
02
A person picks it up
The ticket goes to whoever would actually do the work. The next reply you get is written by a person, with questions about your project.
Within 24 hours -
03
A scope you can act on
Written scope, timeline and a price, all on the same ticket thread. Specific enough to compare against anyone else, and to say no to.
2–3 working days
Start with an email
That is the whole process. Write as much or as little as you like — the ticket opens itself.
[email protected]
